Complaints and returns

When making a purchase on you make a purchase from the manufacturer Tritex, ul. Świętokrzyska 3, 95-080 Tuszyn. Contact service office: +48 609 446 060. All complaints and returns should be sent to, please include the order number and reason for the complaint. In case of complaints and returns there is also a possibility to contact us by phone: +48 609 446 060.

Only products without visible signs of use / not cut. The product can obviously not be damaged, otherwise we reserve the right to refuse the return. Goods must be sent back at your own expense by any courier company. We do not accept cash on delivery! If the need to send the product back is our fault, of course we will cover it, just contact our customer service department at +48 609 446 060.